Shipping

Shipping Information

Please indicate full shipping address in Ship-to address window.

Please allow up to 2 weeks delivery time for domestic orders, and 3 weeks for international orders.

*** We do not ship orders over $200 CAD outside of Canada.

North American Customers
Catmerchandise.com will ship in North America free of charge for orders of value of, or greater than $65.00 CDN (before taxes).  If your order is below $65.00 before tax a $10 flat rate standard shipping charge will be applied.  

Due to footwear sizing concerns we ask that you visit our nearest Toromont Cat facility so that you can select the proper sizing.

If for whatever reason, any package is returned to catmerchandise.com by the courier, free shipping will not apply (in any circumstance) to a second shipment to the customer. If the customer wants to have their package shipped a second time, the customer will have to provide payment of a shipping fee, to be decided on an individual basis.

Please see our return policy for more information.

International Customers (Outside of North America) Please note, International shipping charges can be quite costly.  For shipping outside of North America only limited items are available.  Once you have completed your on-line order, shipping charges will be applied according to your location.  All orders must be paid in full (Canadian Funds), including shipping charges, before the order can be processed.  Note: International shipping payment is accepted via PayPal or Credit Card, through our web site.  Unfortunately we are unable to accept credit card payments over the phone.

 *** Please note that your packages may be subject to the Customs Fees and Import Duties of the country to which you have your order shipped. These charges are not included in the cost of merchandise or the cost of shipping, they are always the recipient's responsibility.

 

 

 


 

Currency Information

All prices shown in Canadian Dollars. Canadian Dollars will be charged for all US and overseas customers but your credit card company will do the conversion to your country's pricing.

Shipping Payment Information / Instructions

Shipping is free within North America for orders of value of, or greater than $65.00 CDN (before taxes), If your order is below $65.00 before tax a $10 flat rate standard shipping charge will be applied.  

For all customers we accept VISA, MasterCard, American Express, or Pay Pal account.

 

Sales Tax Information

For Canadian orders, appropriate Federal and Provincial taxes will be added based on the province of destination. No sales tax will be added for orders from outside Canada.